Contact Information
Our hours of operation are Monday through Friday, 8:30 am until 5:00 pm.
Member Contact Center
Call Center Telephone: 1-800-226-6673
C.A.T. (Computer Access by Telephone)
Get account balances, last 10 transactions, transfer between sub-accounts, or transfer loan/VISA payments all with just a phone call. You can even activate and report lost or stolen CheckMate/Presto! Cards. Call (863) 680-1733 in the Lakeland Area or (800) 226-7611 toll-free.
LAKELAND MAIN OFFICE
PHONE NUMBERS:
Call Center: (863) 683-6404
Call Center - Toll Free: (800) 226-6673
Collections: (863) 284-2526
Collections - Toll Free: (866) 562-3039
FAX NUMBERS:
Collections: (863) 616-1624
Consumer Loan: (863) 687-1949
Membership: (863) 682-3783
Mortgage Loan: (863) 682-4355
PEMBROKE PINES OFFICE
PHONE NUMBERS:
Local: (954) 961-6667
Toll Free: (800) 822-4573
FAX NUMBER:
Local: (954) 964-0748
ALTAMONTE SPRINGS OFFICE
PHONE NUMBERS:
Local: (407) 260-1490
Toll Free: (800) 822-4756
FAX NUMBER:
Local: (407) 260-1716
JACKSONVILLE OFFICE
PHONE NUMBERS:
Local: (904) 725-4662
Toll Free: (800) 767-4618
FAX NUMBER:
Local: (904) 721-8530
WEST PALM BEACH OFFICE
PHONE NUMBERS:
Local: (561) 832-2629
Toll Free: (800) 822-4597
FAX NUMBER:
Local: (561) 832-4451
NORCROSS, GA OFFICE
PHONE NUMBERS:
Local: (770) 613-0452
Toll Free: (800) 822-4758
FAX NUMBER:
Local: (770) 613-9831
SARASOTA AUTOMATED BRANCH
PHONE NUMBERS:
Local: (941) 927-5220
Toll Free: (877) 231-3428
FAX NUMBER:
Local: (941) 927-5221
BOCA RATON AUTOMATED BRANCH
PHONE NUMBERS:
Local: (561) 962-0911
Toll Free: (866) 986-9693
FAX NUMBER:
Local: (561) 962-0930
SPECIAL PHONE NUMBERS
C.A.T. SYSTEM: (863) 680-1733
Toll Free: (800) 226-7611
VISA 24 Hour Service Line
Toll Free: (800) 847-2911
Bill Pay -- IPay: toll-free, (855) 658-8625