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Bill Pay FAQs
How do I sign up for Bill Pay?

Simply log into your account on Home Banking, Webb-It 24 and click on the Bill Pay tab. If you have any questions, please contact us toll-free at 1-800-226-6673.

How much does Bill Pay cost?

Bill Pay is free for unlimited Bill Paying privileges. 

Will I need to have a separate password for Bill Pay?

No. Once you have logged into Home Banking, Webb-it 24 you will be able to access your Bill Pay information. 

Who can I pay using Bill Pay?

You can pay virtually anyone in the United States or its Territories tha you would normally pay by check or automatic debit; even if you do not receive bills from the company or person you want to pay.

Can I schedule a payment in advance? How far in advance?

Yes. You can schedule a payment up to one year in advance of the payment due date. A good example of when you might use a payment that far in advance could be to pay annual dues to an organization or association, or to send a "birthday or anniversary" check to someone special.  

How is the payment sent to my biller(s)?

There are two possible methods of submitting the payment to your biller:
  • Electronically via the Automated Clearing House (ACH) - your payment will be deducted from your account at least 24 hours before the date you schedule for payment to arrive at payee.
  • By Check - your payment will be deducted from your account when the payee cashes the check.  Due to restrictions with the USPS (United States Postal Service) your check will be sent nine business days before you schedule for payment to arrive at biller. Be aware - there is a chance that your bill with reach the payee and be cashed by payee before your scheduled date of payment. 

What do I do with the part of the invoice or bill that I usually mail back to the biller with my payment? Doesn't the vendor need that to process my payment?

No. You can destroy the bill once it is scheduled in Bill Pay. We provide all the necessary information to the payee with each payment. 

Who do I contact for information or questions on Bill Pay?

Please call the Bill Pay Customer Service at 1-855-658-8625  or use the "live Chat" from Bill Pay. 

The National Credit Union Administration (NCUA) is the federal agency that charters and supervises federal credit unions and insures savings in federal and most state-chartered credit unions across the country through the National Credit Union Share Insurance Fund (NCUSIF), a federal fund backed by the full faith and credit of the United States government. For more information on the NCUA, please visit their website at