Electronic Services

Your PEFCU Accounts are as close as Your Mobile Phone!

As a PEFCU member, you have secure access to your accounts 24 hours a day, 7 days a week through your cell phone. You can easily verify your account information, transfer funds, or check balances & history right from the palm of your hand.

Mobile Banking is a FREE service from PEFCU. However, be sure to check with your wireless carrier for any fees that may apply for data plans or text messages. Text Message Number is 86020.

In order to enroll in Mobile Banking, you must be a registered user of our existing Home Banking, Webb-It 24®, and have a valid E-mail address on your Account. To ensure your E-mail address is correct on our system log-in to your account through Webb-It 24 and click on the tab Options.

To get started, navigate your phone's browser to https://mobile.pefcu.com. If your phone has a mobile app available you will see the following message:

"For a richer experience, download the mobile app to your phone." At this point all you have to do is click on the word download for the app to load on your phone.

Or, if you have access to the Apple Apps Store or Android Marketplace you can search for our App by typing in Publix Employees Federal Credit Union.

Mobile Check Deposit

Mobile Deposit allows you to photograph check(s) and electronically deposit them into your Savings or Checking Account.

You will be able to deposit up to $1,000 per day with the first $200 as instant credit. The remaining funds will be held for two (2) business days.

What can Mobile Deposit do for you?

• Qualified members can now deposit check(s) from the comfort of your home or wherever you may be with your SmartPhone.

• You will be able to view a history of uploaded deposits.

Requirements:

• SmartPhone - camera & Internet access, iPhone or Android PEFCU Mobile Banking App.

• PEFCU Savings and/or Checking Account with Webb-It 24, Home Banking Access.

Instructions:

• Endorse the back of your check with your signature, PEFCU Checking Account Number, the words "via Mobile Deposits", and the date of the Mobile Deposit.

• Take a picture of both the front and the back of the check.

Get account balances, last 10 transactions, transfer between sub-accounts, or transfer loan/VISA payments all with just a phone call. You can even activate and report lost or stolen CheckMate/Presto! Cards. Call (863) 680-1733 in the Lakeland Area or (800) 226-7611 toll-free.

E-Deposit is a free service that allows you to make your check deposits immediately through Home Banking, Webb-It 24®. It is a safe, secure, and convenient way to make check deposits without having to visit a credit union office, stand in line, or wait on snail mail. With E-Deposit you will be able to deposit up to $3,000 in checks online and have access to your deposit immediately.

To use E-Deposit you first have to have a PEFCU Checking Account that is in good standing and access to Home Banking, Webb-It 24.

Once you have been qualified for E-Deposit you will simply need to follow these simple instructions:

1. Select the E-Deposit tab in Webb-It 24 Home Banking, then select deposit and enter your checks. Your Deposit Sequence Number is important – be sure to write this number down.

2. Record your Deposit Sequence Number on the front of your pre-addressed & postage paid envelope, and enclose items to be deposited.

3. Mail your deposit to PEFCU for arrival within 10 calendar days of your online deposit. When you need more envelopes, order directly by clicking on “Order Envelopes” – we will send you a supply out the day we receive the request. Or, simply print from inside E-Deposit on one of your envelopes. However, this option does not include the postage.

To monitor the status of your online deposit click on “Deposit Details.” Once the check has been received by PEFCU, it will be removed from E-Deposit and will no longer appear on the deposit detail page. At this time the amount deposited will be freed up so you can make more deposits.

Note: If you forget to record you Sequence Number you can still get the number before mailing your checks by reviewing your transaction history. Simply click on the Account of your E-Deposit and view the Sequence Number beside your transaction.

Endorsement

Your endorsement is important. Proper endorsement is required and recommended for your safety. Sign the back of each check before your deposit it.

PEFCU also recommends you include “For Deposit Only” written underneath your endorsement. “For Deposit Only” is considered a restrictive endorsement and protects you in the event your check falls into the wrong hands.

Qualification

Accounts will need to be in good standing without any NSF's on account for the last 12 months. Other qualifications may be needed to use this service. Please call our Call Center at 1-800-226-6673 or the Branch Office nearest you if you are interested in this service.

Unacceptable Items

E-Deposits of the nature described below will result in the immediate reversal of the deposited amounts of the items from your PEFCU Checking Account and may result in the suspension of this service.

Altered Check – is any check that contains evidence of a change (correction fluid, crossed out amounts, etc.) to information on the face of the check. Members with altered checks MUST get a replacement check from the maker.

Foreign Check – is any check that is issued to you by a financial institution in another country (Canada, France, Mexico, etc.). Foreign checks may ONLY be deposited at the branch or by mail (Bank-by-Mail).

Incomplete Item – is any item that does not contain signatures of the maker, endorsement signatures, or is missing any of the information required during key-entry in the online E-Deposit session.

Inconsistent Dollar Amounts – checks with inconsistent numerical and written dollar amounts.

Non-Negotiable Items – the online deposit of any item stamped with a “non-negotiable” watermark is PROHIBITED. Online deposits of this nature will result in the immediate revocation of E-Deposit.

Online E-Deposit of a PEFCU Check Drawn on Your Personal Account – online deposits of a personal check that is drawn on the account holder’s personal Checking Account at PEFCU is PROHIBITED. Online deposits of this nature will result in the immediate revocation of E-Deposit.

Post-Dated Check – is a check showing a future date.

Savings Bonds – PEFCU does not redeem Savings Bonds. Online deposits of this nature will be immediately reversed from your PEFCU Account.

Stale-Dated Checks – certain checks contain instructions such as: “Void 90 days after issue date” or “Must be cashed within six months of issue date.” Members with stale-dated checks MUST get a replacement check from the maker before PEFCU will accept the deposit. Please verify that the check will not be expired within the 10 day mail time for PEFCU to receive the check. Online deposits of this nature will be immediately reversed from your PEFCU Account.

Receive your account statement electronically instead of waiting for it to arrive by mail. Activate E-Statement today through "Webb-It 24"® on-line banking.

Your E-Statement will look exactly like your old paper statement did and will include all the same information. However, some of the advantages are that you will be able to view, download, save, or print whenever it’s convenient for you!

It’s free and easy to sign up:

1. Log-on to “Webb-It 24” by clicking on link from the home page.

2. Then click the E-Statement tab that is across the top.

3. Read, accept, and add your e-mail address into the disclosures and hit submit.

If your account is set up: Simply enter your Webb-IT 24 login ID in the user name field in the upper right hand corner of the home page.

Remember that all transactions completed after 11pm EST will be the effective date as of the next business day.

Webb-It 24 Home Banking Disclosure/Agreement

If your account is not set up for Home Banking:

Simply call us at 1-800-226-6673 and let us know you would like access to Webb-It 24 Home Banking. We hope that this will be a simple and convenient way for you to access your accounts.

Webb-It 24 Home Banking FAQs:

What Internet browsers can I use to access my accounts online? Supported browsers: Microsoft Internet Explorer (IE) Firefox Safari Note: Internet Explorer versions older than version 6.0 are not valid for access into Internet Banking. Microsoft no longer supports these versions and security updates are not available.

What if I am not using one of the supported browsers? You may experience issues with Internet Banking or be denied access to the system. If this occurs, please download one of the browsers (Internet Explorer, Firefox, or Safari) and attempt the action again. The following types of browsers and tools are not recommeded or supported for use with Internet Banking: Embedded Browsers contained within Personal or Commercial Financial Management Software (Quicken, Quickbooks, etc.) & Browser Add-Ins and Toolbars (IE 7 Pro, Google, Yahoo, etc.)

What Internet browsers can I use to access my accounts online?

Supported browsers: Microsoft Internet Explorer (IE)

Firefox

Safari

Note: Internet Explorer versions older than version 6.0 are not valid for access into Internet Banking. Microsoft no longer supports these versions and security updates are not available.

What if I am not using one of the supported browsers?

You may experience issues with Internet Banking or be denied access to the system. If this occurs, please download one of the browsers (Internet Explorer, Firefox, or Safari) and attempt the action again.

The following types of browsers and tools are not recommeded or supported for use with Internet Banking: Embedded Browsers contained within Personal or Commercial Financial Management Software (Quicken, Quickbooks, etc.) & Browser Add-Ins and Toolbars (IE 7 Pro, Google, Yahoo, etc.)

A Fast, Convenient Way To Send Money

Send Money Instantly

Send money to family, friends, and small businesses instantly and securely. Use a mobile phone number or email address to pay almost anyone anywhere around the globe, anytime. It's that easy and fast as sending an email or text.

How It Works

Provide the recipent's name and email address or mobile phone number. Money is instantly sent to the recipent's PayPal account, if one exists. If not, the recipient is prompted to create a PayPal account to access the money.

Sending Money is a low $1.00 fee through PayPal. The recipient (Friends and Family option) will not be charged a fee for this service. If you are conducting a business transactions (Goods and Services option) a low fee will apply when receiving funds.

Once you hit the Send Money button, the funds are instantly deducted from your PEFCU account and sent to the recipient and they are notified by email or text message.

If the recipient does not have a PayPal account, they will be able to create a free account using the link in the email or text that they receive. They will need to add their Financial Institution to PayPal before a transfer of funds can be sent to their Financial Institution. However, they also have the option of using the funds instantly while shopping at a consumer website that takes PayPal as a form of payment or applying for a PayPal Debit Card where funds can be transferred immediately.

If you are already a PayPal member/user you can now transfer funds to your PayPal account instantly from your PEFCU account.