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Contact Information

Our hours of operation are Monday through Friday, 8:30 am until 5:00 pm.

Member Contact Center

E-mail: info@pefcu.com
Call Center Telephone: 1-800-226-6673

Lost or Stolen Visa Checkmate Debit Card

1-800-226-6673 during hours of operation - ask for ATM/Debit Card Dept.
After hours: Webb-It 24, Home Banking. Click on “Other Options”.
After hours: CAT (Computer Automated Telephone) at 1-800-226-7611. Option 4, then press Option 1, and follow prompts.
After hours: Visa 1-800-Visa 911 (1-800-847-2911) 24 hours a day, 7 days a week. You must know your full 16 digit Visa CheckMate Debit card number.

Lost or Stolen Visa Credit Card

1-800-299-9842 - Fidelity Security Department.


Lakeland, FL Pembroke Pines, FL Altamonte Springs, FL Jacksonville, FL West Palm Beach, FL Norcross, GA Sarasota, FL Boca Raton, FL Special Phone Numbers VISA 24 Hour Service Line Bill Payer - CUe Bills	LAKELAND MAIN OFFICE PHONE NUMBERS: Call Center: (863) 683-6404 Call Center - Toll Free: (800) 226-6673 Collections: (863) 284-2526 Collections - Toll Free: (866) 562-3039 FAX NUMBERS: Collections: (863) 616-1624 Consumer Loan: (863) 687-1949 Membership: (863) 682-3783 Mortgage Loan: (863) 682-4355

	PEMBROKE PINES OFFICE PHONE NUMBERS: Local: (954) 961-6667 Toll Free: (800) 822-4573 FAX NUMBER: Local: (954) 964-0748

	ALTAMONTE SPRINGS OFFICE PHONE NUMBERS: Local: (407) 260-1490 Toll Free: (800) 822-4756 FAX NUMBER: Local: (407) 260-1716

	JACKSONVILLE OFFICE PHONE NUMBERS: Local: (904) 725-4662 Toll Free: (800) 767-4618 FAX NUMBER: Local: (904) 721-8530

	WEST PALM BEACH OFFICE PHONE NUMBERS: Local: (561) 832-2629 Toll Free: (800) 822-4597 FAX NUMBER: Local: (561) 832-4451

	NORCROSS, GA OFFICE PHONE NUMBERS: Local: (770) 613-0452 Toll Free: (800) 822-4758 FAX NUMBER: Local: (770) 613-9831

	SARASOTA AUTOMATED BRANCH PHONE NUMBERS: Local: (941) 966-8623 Toll Free: (877) 231-3428 FAX NUMBER: Local: (941) 966-4251

	BOCA RATON AUTOMATED BRANCH PHONE NUMBERS: Local: (561) 962-0911 Toll Free: (866) 986-9693 FAX NUMBER: Local: (561) 962-0930

	SPECIAL PHONE NUMBERS C.A.T. SYSTEM: (863) 680-1733 Toll Free: (800) 226-7611

	VISA 24 Hour Service Line Toll Free: (800) 847-2911

	Bill Pay -- PSCU Financial Services/Check-Free For Technical Problems call toll-free: (888) 918-7540 For Bill Pay process questions call toll-free: (888) 918-7528

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government – NCUA. Individual Retirement Accounts (IRA's) are insured up to $250,000 by the National Credit Union Administration. We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.

PEFCU is committed to being accessible to all members and welcomes comments and/or suggestions e-mailed to webmaster@pefcu.com. However, please do not send personal or account information via this e-mail address.