Facebook PageView Hidden Image Skip to main content
  • Accounts

    • Savings
      • Deposit Rates
      • Clubs
      • Secondary Savings
      • Holiday Club Account
    • Free Checking
      • Overdraft Protection
      • Courtesy Pay
      • Reorder Checks
    • Investments
      • Deposit Rates
      • Money Market
      • Share Certificates
      • IRAs
      • Investment FAQs
    • More Account Info
      • Applications & Forms
      • Direct Deposit
      • Schedule of Fees & Charges
  • Loans

    • Consumer Loans
      • Personal Line of Credit
      • Publix Stock
      • Savings, Secured & Certificate Secured Loans
    • Vehicle & Boat Loans
      • Cars & Trucks
      • Motorcycles
      • UTVs/ATVs
      • Boats & RVs
    • Mortgages
      • Conventional & Jumbo
      • Home Equity
      • Mortgage FAQs
    • More Loan Info
      • Check Application Status
      • Consumer Loan Application
      • VISA Credit Card Application
      • Loan Rates
  • Cards

    • Cards
  • Services

    • Online Services
      • Online Banking
      • Bill Pay
      • VISA Checkout
      • Loan Payments From Other Financial Institution
    • Mobile Services
      • Mobile Banking
      • Mobile Deposit
      • Mobile Banking FAQs
    • Financial Tools
      • Calculators
      • FREE Credit Report
      • Knowledge of Financial Education
    • Protect Your Assets
      • Accidental Death & Dismemberment
      • Auto & Home Coverage
      • Life, Cancer, & Medicare
      • NCUA Share Insurance
    • Other Services
      • CAT 24/7 (Computer Access by Telephone)
      • CO-OP ATM Network
      • Wire Transfers
      • Free Notary & Signature Guarantee
      • Safe Deposit Box
  • About

    • About Us
      • Membership Eligibility
      • Select Employee Groups (SEGs)
      • Annual Report
      • ADA / Web Accessibility
    • Locations & Hours
      • Lakeland Branch
      • Altamonte Springs Branch
      • Jacksonville Branch
      • Norcross Branch
      • Pembroke Pines Branch
      • Royal Palm Beach Branch
      • Sarasota Branch
    • Help and Resources
      • Disclosures
      • Privacy
      • Brochure Rack
      • PEFCU University
      • Holiday Closings
      • Live Chat FAQs
    • Newsroom
  • Security

    • PEFCU Security Center
      • Compromised Account?
      • Disputes & Stop Payments
      • How We Contact You
    • Fraud Prevention
      • Beware of Spoofing
      • Banking Scams
      • More Safety Tips
    • Protect Your Cards
      • Lost or Stolen Card?
      • Cards Transaction Alerts
      • Card Controls Feature
      • Travel Notifications
      • VISA® Security Features
    • PEFCU Alerts & Updates
  • Careers

    • Join Our Team
    • Who We Are
    • Benefits & Perks
  • Community Engagement

    • Community Engagement
  • Blog
Publix Employees Federal Credit Union logo

Online Banking Enrollment

  • Accounts

      Become a Member

      <em>Become a</em> Member Join Today
    • Savings
      • Deposit Rates
      • Clubs
      • Secondary Savings
      • Holiday Club Account
    • Free Checking
      • Overdraft Protection
      • Courtesy Pay
      • Reorder Checks
    • Investments
      • Deposit Rates
      • Money Market
      • Share Certificates
      • IRAs
      • Investment FAQs
    • More Account Info
      • Applications & Forms
      • Direct Deposit
      • Schedule of Fees & Charges
  • Loans

      Loan Products

      <em>Loan</em> Products Apply Now
    • Consumer Loans
      • Personal Line of Credit
      • Publix Stock
      • Savings, Secured & Certificate Secured Loans
    • Vehicle & Boat Loans
      • Cars & Trucks
      • Motorcycles
      • UTVs/ATVs
      • Boats & RVs
    • Mortgages
      • Conventional & Jumbo
      • Home Equity
      • Mortgage FAQs
    • More Loan Info
      • Check Application Status
      • Consumer Loan Application
      • VISA Credit Card Application
      • Loan Rates
  • Cards
  • Services

      Become a Member

      <em>Become a</em> Member Apply Now
    • Online Services
      • Online Banking
      • Bill Pay
      • VISA Checkout
      • Loan Payments From Other Financial Institution
    • Mobile Services
      • Mobile Banking
      • Mobile Deposit
      • Mobile Banking FAQs
    • Financial Tools
      • Calculators
      • FREE Credit Report
      • Knowledge of Financial Education
    • Protect Your Assets
      • Accidental Death & Dismemberment
      • Auto & Home Coverage
      • Life, Cancer, & Medicare
      • NCUA Share Insurance
    • Other Services
      • CAT 24/7 (Computer Access by Telephone)
      • CO-OP ATM Network
      • Wire Transfers
      • Free Notary & Signature Guarantee
      • Safe Deposit Box
  • About

      Become a Member

      <em>Become a</em> Member Apply Now
    • About Us
      • Membership Eligibility
      • Select Employee Groups (SEGs)
      • Annual Report
      • ADA / Web Accessibility
    • Locations & Hours
      • Lakeland Branch
      • Altamonte Springs Branch
      • Jacksonville Branch
      • Norcross Branch
      • Pembroke Pines Branch
      • Royal Palm Beach Branch
      • Sarasota Branch
    • Help and Resources
      • Disclosures
      • Privacy
      • Brochure Rack
      • PEFCU University
      • Holiday Closings
      • Live Chat FAQs
    • Newsroom
  • Security
    • PEFCU Security Center
      • Compromised Account?
      • Disputes & Stop Payments
      • How We Contact You
    • Fraud Prevention
      • Beware of Spoofing
      • Banking Scams
      • More Safety Tips
    • Protect Your Cards
      • Lost or Stolen Card?
      • Cards Transaction Alerts
      • Card Controls Feature
      • Travel Notifications
      • VISA® Security Features
    • PEFCU Alerts & Updates
  • Careers
    • Join Our Team
    • Who We Are
    • Benefits & Perks
  • Community Engagement
  • Blog
Protect Your Cards
Security
Protect Your Cards

Card Fraud Protection

Your cards are monitored by our Fraud Protection Program. If your PEFCU VISA debit or credit card is lost or stolen, you can call  (855) 477-1129 and use the Card Control feature via Online Banking or the PEFCU Mobile Banking app to temporarily or permanently block your card. 

For more information about protecting yourself from fraud, please visit Beware of Card Fraud.

To have a new card issued, visit your nearest branch location or call our Member Contact Center at (800) 226-6673.  

REASONS FOR CONTACT

To help mitigate harm to you and your account, we may contact you at any telephone numbers you have given us (including a mobile phone number) to deliver messages related to the following:

  • Suspected or actual fraudulent activity on your account
  • Data security breaches
  • Identity theft following a data breach
  • Debt collection
  • Pending money transfers
  • Any other exigent messages permitted by applicable law 

These messages will be delivered to you at no cost. They will not contain any telemarketing, cross-marketing, solicitation, or advertising message of any kind.  

CARD TEXT MESSAGES

With regard to text messages, you will have an opportunity to opt out of future text messages when one is texted to you.  You may withdraw consent to be contacted at your mobile phone number (including text messages) at any time via one of the following:

  • Mail: P. O. Box 1000, Lakeland, FL 33802
  • Email: [email protected]
  • Phone: (800) 226-6673, ext. 6602
  • Any other reasonable means
Note: PEFCU will never contact you to request sensitive information (e.g., your account number, Personal Identification Number (PIN), or Social Security Number). Never give sensitive information to anyone who contacts you claiming to be from your financial institution, government, etc. If you are uncomfortable with a phone call, hang up and immediately call our Member Contact Center at (800) 226-6673.

Publix Employees Federal Credit Union logo

Member Contact Center

1-800-226-6673

Card Services

1-800-226-6673 ext 6602

NMLS#

403109

E-Mail

[email protected]

Routing Number

263179817

Facebook
Instagram
Blog
Twitter
YouTube
National Credit Union Association Logo Equal Housing Authority Logo
Privacy Policy | Disclosures
Copyright © 2022 Publix Employees Federal Credit Union
 
If you are using a screen reader or other auxiliary aid and are having difficulty with this site, please call 1.800.226.6673
Chat Now! Chat Now!

You are now leaving the Publix Employees Federal Credit Union's website

By clicking on this link, you will be leaving the Credit Union's website and our Privacy Policy. This website is not operated by PEFCU. PEFCU makes no representations or warranties about any other Website which you may access through this one. When you access non-PEFCU websites, even though they contain the PEFCU logo and content regarding PEFCU's products and services, such websites are independent of PEFCU and PEFCU has no control over the operation of non-PEFCU sites. In addition, a link to a non-PEFCU website does not mean that PEFCU endorses that website or has any responsibility for the use of such a website.

Continue

You are now leaving the Publix Employees Federal Credit Union's website

By clicking on this link, you will be leaving the Credit Union's website and our Privacy Policy. This website is not operated by PEFCU. PEFCU makes no representations or warranties about any other website which you may access through this one. When you access non-PEFCU websites, even though they contain the PEFCU logo and content regarding PEFCU's products and services, such websites are independent of PEFCU and PEFCU has no control over the operation of non-PEFCU sites. In addition, a link to a non-PEFCU website does not mean that PEFCU endorses that website or has any responsibility for the use of such a website.

Continue